4 To The Floor
4th Floor Records
Big Love
Classic Music Company
D4 D4NCE
Defected
DVINE Sounds
Faith
Glitterbox
Nu Groove
Slip N Slide
Soulfuric Recordings
Stay True Sounds
Sub-Urban
The Remedy Project
DStore Gift Card
Unsure of the perfect gift, need a last-minute present? DStore electronic Gift Cards are available in denominations of £10, £25, £50 and £100.
DStore gift cards are only valid for use on store.defected.com
Sending a Gift Card
Gift cards are emailed electronically after purchase. If you want to buy a gift card for someone else, then you need to forward the gift card email to the recipient.
Redeeming a Gift Card
When making a purchase you can redeem the value of a gift card by entering its unique code at checkout. This code isn't case-sensitive.
A gift card holds a balance, which can be spent over more than one order. Gift card balances are applied to the total value of an order, which can include taxes and shipping.
When redeeming a Gift Card, the checkout displays one of the following options:
• If the balance available on the gift card is greater than or equal to the order total, then you can click Complete order.
• If the balance available on the gift card is less than the order total, then you are prompted to choose a second payment method for the balance before placing the order.
SHIPPING
Shipping cost is dependent on your country and the weight of the items in your order.
| Region | From |
| UK | £5.04 |
| Europe | £11.18 |
| Rest Of The World | £14.27 |
RETURNS
If for any reason we fail to meet your expectations, you may return or exchange your items within 28 days of receipt of your order.
Please ensure the goods are returned as new with sales tags and packaging.
We, unfortunately, do not accept returns on any of our vinyl records or poster prints. This is due to return shipping cost and to avoid damages on the return trip, along with a couple of quality control reasons. We are also unable to accept returns for Facemasks, Swimwear, Underwear or Unitards. Thank you for your understanding.
We offer free returns on any garments that are defective, but not for change of mind or exchange of size/colour. If you qualify for a free return, these costs will be reimbursed to you, directly to your account. Please ensure you include a receipt for standard tracked postage costs with your return.
Returns can take up to 7 working days* to process.
RETURN ADDRESS
Please return the order* to the address below, including a copy your order form and a brief note detailing the exchange or refund required.
DStore Returns
Unit 4, Canbury Business Park
Elm Crescent
Kingston Upon Thames
KT2 6HJ
United Kingdom
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